On one hand we were getting super frustrated and on the other hand we were worried that we would lose the house because the seller can back out if we don't close the loan in agreed upon 21 days. The problem was that there was no proper communication whatsoever. Then the first underwriter came back and took over my application again and started adding new set of conditions. Meanwhile I got conditions of first underwriter that I needed to satisfy which I did. What was supposed to be a straightforward review by that underwriter, my documents were sent to another underwriter who did not understand first underwriter's RSU calculations - two days got wasted here. Once new appraisal came in, the underwriter then took over and started reviewing my loan. What needed to be just a simple correction in one of that wrong appraisal reports, instead resulted in ordering another appraisal, wasting 3 days in the loan process.
The first issue started with one of the two appraisals, which came wrong because of wrong sq. I was in a tight deadline to close the loan in 21 days.
They do not seem to have a standard streamlined process internally. What I have found once I put the offer on the house and started the loan process was nerve-racking, disconcerting and ineffective. The debt to income ratio was calculated, my financial situation was reviewed etc. When I started with this loan I already worked with the loan officer and made sure that I was vetted with all my documentation and that I qualify for the loan.
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